Privacy Register

Description in accordance with Section 10 of the Personal Data Act (523/99).

The contact information of's customers is collected when ordering.

1. The controller
Espoon Eläinkeskus Oy
Ratastie 9
03100 Nummela

2. Contact information on data protection issues
This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Name of the register's customer register.

4. Purpose of processing contact details
24pets handles customer contact information for mailing purchases.

5. Legal basis of the proceedings
24Pets' right to process contact information is based on a legitimate interest in the purchase transaction.

6. Contact information to be processed
24pets can handle the following basic information about all customers
First and last name
postal address
telephone number
email address
technical information obtained through cookies or other similar technologies
NOTE. 24pets does not process the customer's payment information such as card number, etc.

7. Where the contact information came from
24pets collects contact information from the customer in connection with the purchase transaction.

8. Recipients or groups of recipients of contacts
Contact details will not be passed on to third parties or transferred outside the EU or the EEA, with the exception of the payment service Paytrail.

9. Retention period of contact information
The contact details shall be kept for as long as is necessary for the purposes of the processing or to comply with the controller's legal obligations.

10. Security of contact processing
The contact details are stored in the controller's electronic system, which can only be accessed by the controller's staff. The system is protected by firewalls and other technical means, and passwords are "salted".

11. Customer Rights
The customer has the right to receive confirmation from the data controller as to whether personal data concerning him or her are being processed.
The customer also has the right to receive a copy of the personal data concerning him or her and information on the processing of personal data in accordance with the Data Protection Regulation.
The customer has the right to ask the data controller to correct inaccurate and incorrect data concerning the data subject without undue delay. In addition, the customer has the right to have incomplete personal data supplemented. A registered customer can also correct their own data by logging in to their data in the registrar's online service.
The customer has the right to ask the data controller to delete the personal data concerning the data subject.
The customer has the right to withdraw the consent at any time without prejudice to the lawfulness of the processing carried out on the basis of the consent before the withdrawal. A request for the exercise of rights must be made in writing and signed. Alternatively, the request may be made in person at the controller. If necessary, the controller may request additional information from the data subject to confirm his / her identity.
If the Customer's requests are manifestly unfounded and unreasonable (eg less than one year has elapsed since the previous request for access to the data), the controller has the right to charge a reasonable fee for the execution of the request for compensation.